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Home » Feedback Form

Feedback Form
Share your order experience by providing a customer testimonial!
(See below for feedback provided by other customers)

Points to Consider:

  • Was the correct product(s) shipped to you?
  • Were you charged the correct amount?
  • Did you receive a tracking number?
  • Did you receive email order notifications?
  • Did your order meet or surpass your expectations?
  • If you emailed or called for assistance... was the reply helpful?

           (* = Required Fields)

*First Name:
Last Name:
*Email:
City:
*State:
Order Number:
How did you hear about us:
*Feedback:
* Dice 01     Dice 02     = (Add total number of dice spots)


By clicking "Submit", you give us permission to use the feedback/testimonial in connection with our business.


HT MART Customer Testimonials:

I want to thank you for your speedy service. Did not expect to already get it today. Your service is impeccable.

Thank you again,
Debra L.
Sparta, IL


You "guys" have been great to work with... You have been responsive to each one of my inquiries and I am impressed with the manner in which you conduct business. I am excited to move forward with this order.

Thank you,
Ray M.
Denver, CO


Thanks for your excellent customer service! You folks are great!!

Andrew R.
Findlay, OH


The EL18 sign works like a charm and I'm VERY satisfied with the upgrade and would highly recommend this product to anyone else! You guy's at HT Mart have done an exceptional job following up and keeping me informed throughout the entire process.

Doug M.
Powder Springs, GA


WOW!!! YEA, Thats Great! Thanks so much for the incredible effecient service! If you need a recomendation on your web-site, I will be glad to write something. You have been very customer friendly I like that. I am in sales and have been since 1991 - I believe in customer service - not many people seem to these days. You are great!

Julie R.
Palm Bay, FL


Thanks for the super fast shipping on the CERT DVD. It is awesome! The visual and sound quality is perfect! The DTS makes it sooooooooo cool! Our "theater guests" will love it! Your pricing and products are incredible! I will buy from you again!

Regards,
Jocelyn G.
Albuquerque, NM


This was my first time shopping with you guys and your service was OUTSTANDING!! My questions were answered promptly (BY A REAL PERSON!! Robert you were great) AND I received my CUSTOMIZED order within 3 days!! OUTSTANDING...You have a customer for life.

Thank you so much...
Patrick C.
Indianapolis, IN


I just received the custom theater sign I recently purchased from your establishment. THANK YOU, THANK YOU, THANK YOU. How totally awesome it is and I am extremely pleased and more than satisfied. You did a great job and I appreciate your fine work. I will keep your site in mind for future purchases.

An extremely satisfied customer!!!!!
Kathy D.
Barrington, IL


Robert, THANK YOU for all your hard work in finding me the business card holder "Take One". I received it yesterday, and it is FAR NICER than the picture you sent. I certainly appreciate your efforts and looking forward to shopping and making several more purchases in the near future as well.

Most Sincerely,

Bill L.
Amherst, OH


The Showtime chair I received is awesome! It is extremely comfortable and very well constructed. The chair is exactly as described on HT MART's website. My communications with the sales team was always pleasant and helpful. I will definitely do business with HT MART again.

Thanks,
Jason V.
Heidrick, KY


Hi Staff,
Thanks for that information. Wow, that really nice. Doing business with a company that cares about there customers is really important to me. I'm not a demanding person by any means but it's nice that you have taken the time to answer my question.

Sincerely,
Rick B.
Bristol, CT


Absolute perfect Customer Service!! Outstanding service ensured that my Christmas Gift was on-time and perfect!!!

Courtney B.
Kennett Square, PA


I ordered the DB4 antenna and the delivery was right on time. The DB4 antenna is awesome for OTA HDTV broadcasts. I am completely satisfied with the signal strength of all my local HDTV stations. Thanks HT MART

Barry T.
Merritt Island, FL


Thank you for the great customer service!!

Tami K.
Vancouver, WA


Hi Robert,
I'm happy to say that we received our marquee signs last week. I really appreciate all of your help and am really pleased with the customer service you provided. Please let your boss or manager know our feelings.

Thanks again,
Ryan S.
Phoenix, AZ


THANK YOU SO MUCH! I see that it's out for delivery from my local FedEx office. You made my day! :)

Chris K.
Shorewood, IL


Yes, I will order again and again. Great work and prompt shipping. Package arrived in great shape. Thanks again.

John W.
Rock Falls, IL


Received the Custom DVD Intro today ...It is great!!! Thanks!!!

Miguel V.
Lakeland, FL


Thanks to all your help. I'm up and running with time to spare before Game Time! Great support and insight - thank you!

Bill H.
Cary, NC


The support and service I received was 1st class, no headaches, no hassles and support with no complaints when I called.

Thanks for the good service and experience.
Peter A.
Cottage Grove, MN


Thanks Robert! Your time is much appreciated!! I'm sure the finishing touches to our home theater are going to look great and I know our kids are going to love the popcorn!!! Thank you!!

Linda H.
Avon, IN


I have received my theater chair from you and it is wonderful, wonderful, great leather, nice feel, and reclines nicely.

Many thanks.
Michael M.
West Hollywood, CA


Just wanted you to know, I received the custom edition movie night DVD. Once again I like to say Thank you, for your time and effort and Great customer service!

Sincerely,
Gilbert D.
Voorhees, NJ


Once again, thank you very much for your awesome customer service.

Howard K.
Marlboro, NJ


I would highly recommend your site to my friends and I would certainly use your site again. THANK YOU

Jerry M.
Glendale, AZ


Hello, I received the package today. Superbowl Sunday is saved. Thanks for the good service

Ashkun Z.
Folsom, CA


Attention Home Theater Mart Customer Service,
I have to say that I am overwhelmed by your response to my missing parts problems. It was handled with extreme professionalism and immediate action. It's always a potential problem when you order from a web site for the first time. You never know if the quality and service will be what you expect. I can definitely say that you run a first class operation. I will order from you again for all my home theater needs. I researched the same items on other web sites and your company had the best prices and now I know it has the best service.

Thank you again for your help and excellent service. Happy Holidays to you too!
John K.
Schaumburg, IL


Robert, I did receive everything and I love it. I found it very good working with you. I have you marked on my favorites for future purchases. Thanks for the help on the posters.

Norm L.
Russellville, KY


I loved the web site and found what I was looking for really easy.

Jillian H.
Aurora, CO


Just to let you know I finally got my antenna permanently installed in the attic. It works great! - pulls in all available Digital Channels in my area and even pulls in the VHF station NBC even allowing for the attenuation from the roofing materials etc. It's working over a rather long cable run(100ft) - anyway it works great with the current setup.

Thanks for your help.
Steve D.
Flowery Branch, GA


Excellent Home theatre Intro's. I am enjoying them very much on my 10 ft wide screen.

Humberto M.
Coral Gables, FL


Robert - Thanks again for your assistance. Received the plaque yesterday and it exceeded my expectations. The bronze fits in much better with the color scheme of my media room and added the perfect final touch.

Thanks again.
Burton S.
Doylestown, PA


I appreciate the quick and great service I received from you. Great service and super fast response. The antenna is really great and at a good price for a quality antenna.

Thanks again.
Don C.
Deatsville, AL


Thanks so much for all your help, it's rare to find such help when trying to buy things these days.

Linda W.


Thanks for all of your help!

Heather S.
Winston-Salem, NC


Everything was excellent.

Sonia D.
Randallstown, MD

 

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News

If your interested in how the web can affect you and your business, attend the Web 2.0 Expo NY from Nov. 16-19, 2009 at Javits Center in NY. For more info... Click Here

COUPONS:
Till November 30th... Save 7% Off any product from our HDMI Accessories category. On the CART page, use Coupon Code:
save7hdmi
--- OR ---
Save 6% Off any product in Popcorn Machines category. On the CART page, use Coupon Code:
save6popcorn

Sincerely,
HT MART

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Testimonials
I can definitely say that you run a first class operation. I will order from you again for all my home theater needs. I researched the same items on other web sites and your company had the best prices and now I know it has the best service.

John K.
Schaumburg, IL

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